Kings Mill Road West
+441623557560

Privacy Policy

Privacy Policy

Effective Date: 1 March 2025 Last Updated: 1 March 2025

1. Who We Are

Every Sensation is a hot tub hire company based in the United Kingdom. Business Name: Every Sensation Address: 128 City Road, London, EC1V 2NX Email: [email protected] Website: www.everysensation.co.uk

2. Personal Information We Collect

When you make a booking or enquiry through our website, we may collect the following personal information:
  • Full name
  • Email address
  • Phone number
  • Delivery address (for hot tub hire)
  • Payment information (processed securely via Stripe)

3. How We Use Your Information

We use your personal data for the following purposes:
  • To process and manage your booking
  • To communicate with you regarding your hire (e.g., delivery details, booking confirmations)
  • To process payments securely
  • To comply with legal and regulatory requirements
We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Third-Party Services

We use the following third-party services:
  • Stripe – for secure payment processing. Stripe’s privacy policy can be found at https://stripe.com/privacy
  • Website analytics tools – to improve user experience (e.g., Google Analytics). These may collect anonymised usage data.

5. Data Storage & Security

Your personal data is stored securely and is only accessible by authorised personnel. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Rights (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
  • Right of access – to request a copy of the personal data we hold about you
  • Right to rectification – to request correction of inaccurate data
  • Right to erasure – to request deletion of your data (subject to legal obligations)
  • Right to restrict processing – to limit how we use your data
  • Right to data portability – to request your data in a structured, commonly used format
  • Right to object – to object to certain types of data processing
To exercise any of these rights, please contact us at [email protected].

7. Cookies

Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more information, refer to our Cookie Policy (if applicable).

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: Email: [email protected] Website: www.everysensation.co.uk